Offer 04

Business process automation

Automate recurring tasks
and speed up your business flows

Your teams already know their processes. We turn them into integrated, traceable
and maintainable workflows, connected to your software and your data.
Business rules, APIs, classic automation or supervised AI: we use the right lever at each step.

Case study

A multi-actor B2B journey orchestrated end to end

Opening an account for a new professional customer became a guided, multi-actor journey, all the way through to integration into the ERP.

Francofa-Eurodis (Rexel Group)

From application submitted to account opened in the ERP

The customer submits the file, the branch reviews it, checks run, notifications and reminders fire automatically, the file is approved, then integrated into the ERP with no internal re-keying. Every step is traced and every actor knows what to do.

more than 8,000 registration files processed

What the automation changed

  • A guided customer journey, resumable at any time
  • A traced multi-actor review, organised branch by branch
  • Automatic notifications and reminders at the right moment
  • Automatic ERP integration, with no internal re-keying
  • Secure collection of sensitive data and documents
More details

A process that works can still
become more fluid

We start from how your teams actually work, to identify what must stay human, what can be automated, and how to measure the gain.

Information moves by hand

A quote goes from one tool to the next. Information is re-keyed between the CRM, the ERP, the e-commerce site and internal tools.

The same steps come round every day

A file must be checked before it enters the ERP. A team enriches data daily, following rules it knows by heart.

Approvals depend on vigilance

Approvals trigger emails, reminders or updates, and someone has to remember to do them at the right time.

The processes that gain most from automation are those that come round regularly, involve several people or several tools, and whose rules are clear enough to be formalised. Scoping exists precisely to check whether automation is worth the investment.

What we can automate

We do not deliver an isolated robot. The automation is wired into your information system, your business rules, your users and its own operation.

Data circulation

Synchronisation between ERP, CRM, e-commerce, business applications and APIs. This is often the heart of the project: existing APIs, dedicated connectors or intermediate applications move data between the parts of the system.

Case and file processing

Building, checking and processing files, approval workflows and multi-actor circuits, from initial submission to final decision.

Triggers and reminders

Notifications, reminders and updates triggered by your business rules, so the process moves forward without relying on anyone's memory.

Documents and content

Generating documents, reports or content, and where it is relevant, classifying, extracting and analysing documents with AI.

Catalogues and reference data

Enriching, translating and updating catalogues, plus onboarding for customers, suppliers, employees or partners.

Admin and reporting

Recurring administrative and financial tasks, reporting, consolidation and data preparation, up to orchestrating supervised AI agents inside a wider process.

Automation does not necessarily
need AI

A stable approval rule does not need an AI model. Synchronising two pieces of software is usually an API question. On the other hand, understanding a document, classifying a request, enriching data or handling natural language can justify AI.

Business rules

When a decision can be written down, an explicit rule stays faster, cheaper and far easier to explain than a model.

APIs and connectors

Moving data from one system to another is an integration problem. It is solved with documented interfaces and reliable processing.

Supervised AI

Where classic rules fall short: natural language, unstructured documents, classification, enrichment. Always with human control wherever an error is costly.

The goal is not to add AI: it is to get processing that is faster, smoother and controllable over time. We combine these approaches inside a single process, using the right lever at each step.

Our approach

Technology comes after the process

Automating is not about removing people from the process. It is about saving their time for the steps where their judgement genuinely adds value. We apply the same method here as on our other offers: scope to decide, launch to deliver, operate to last.

Process mapping Business rules Connectors & APIs Human approvals Logging Measured gain
Review a process with us
  1. 01

    Scope

    We map the real process: actors, steps, tools, data, volumes, exceptions and human approvals. We also set the measurable starting point, processing time, frequency, number of interventions, volumes or rework, so that before and after can be compared.

  2. 02

    Launch

    We first automate a scope small enough to be tested in real conditions. Connectors, business rules, interface, AI processing where relevant, human approvals, logging: the process becomes a first genuinely usable version.

  3. 03

    Operate

    Business automation evolves with the company. We measure how it is used, adjust the rules, handle exceptions, watch costs and evolve the connections with the rest of the system.

As on our other offers, you choose the mode: done with you or done for you.

Productivity is measured on your process,
not on a generic promise

Before automating, we set a few simple indicators. Once the automation is live, they show what the change actually delivers.

A baseline before

Time to process a file, number of human handling steps, delay between two stages, volume handled: we record what happens today.

An automation in service

The automated scope runs in real conditions, with the exceptions and human approvals planned in from the design stage.

A comparison after

Depending on the process: number of re-entries, rework needed, cost per item handled. The gain reads on your figures, not on a market average.

This is also what lets you decide calmly what comes next: extend the scope, adjust the rules, or stop there because the gain is already in hand.

You leave with a software asset,
not a black box

Your automation fits into your existing system and stays under your control over time, including without us.

★ The flagship asset

A documented process, its software and its integrations

We design the automation as business software: documented rules, maintainable code, tests and an architecture that lets it evolve when the process changes. Because it will.

from 3 days of scoping

Delivered with

  • The mapped process and its documented business rules
  • The source code and the integrations, with the tests
  • The monitoring and logging needed to run it
  • Access rights and human approvals in the right places
  • The indicators used to measure the gain, before and after
  • No lock-in: everything is yours, from the first delivery
CyberVadis Platinum medal awarded to GDN with a score of 984 out of 1000

Cybersecurity

984/1000 CyberVadis Platinum medal · Mature level

An objective proof of cybersecurity maturity for your applications, B2B platforms and business-critical digital tools.

Discover our commitment

What sets us apart

Beyond development, we make sure the project stays solid, easy to evolve and under your control.

CyberVadis Platinum Medal · 984/1000 Contact our experts
  1. 01

    You stay in control of your tools

    Source code and documentation delivered continuously, with nothing held back and no lock-in. Your teams can take over what we build.

  2. 02

    Fast, and well built

    Our developers work with AI coding agents, under human review and within a structured engineering framework: CI/CD, tests, development standards and documentation.

  3. 03

    Security at the core

    984 out of 1000 in the CyberVadis assessment. On projects: code and dependency analysis at every delivery, automated OWASP tests and OpenVAS scans.

    See the details of the CyberVadis assessment →
  4. 04

    A team that builds on your business knowledge

    A dedicated team, trained on your application and your ecosystem, that learns your context as the project progresses and records it in maintained documentation.

  5. 05

    Your tools stay easy to evolve

    A clear architecture, development standards and maintained documentation, so your application can evolve without starting from scratch with every new requirement.

  6. 06

    Continuous accountability

    Scoping, build, production, maintenance, evolutions and modernisation: GDN stays engaged over the long term, with no break in accountability and a one-year warranty included.

They trusted us with their projects

Francofa-Eurodis (Rexel Group)

B2B distribution / e-commerce

Business software Digitization

Application for digitizing B2B client registrations

From a scattered file-building process to a guided, secure, traceable registration journey, automatically integrated into the ERP.

View the case study

Hightekers Group

Freelancing with all the benefits of employment

International
Business software Industrialization

Managing an entire consultant network, from secure onboarding to payroll

An end-to-end business system to support rapid growth, industrializing and securing the entire consultant lifecycle, from registration to payroll, and making financial flows reliable at scale.

View the case study

Payboxmail (Verifone Group)

Multichannel remote payment

International
Modernization Security

Modernizing a critical payment application, without interruption

From a proven application to a modular, robust and secure web application, redesigned from mobile to desktop, where all business data flows through a single, validated, secured path.

View the case study

Francofa-Eurodis (Rexel Group)

B2B distribution / e-commerce

B2B e-commerce ERP integration

B2B e-commerce platform and client self-service, backed by the ERP

From a commercial relationship carried by phone and branch to an online sales channel that extends the ERP, with each professional client's negotiated pricing.

View the case study

Cordia (Rexel Group)

Fire safety / E-commerce

International
B2B e-commerce ERP integration

B2B e-commerce platform and client workspace, backed by the ERP

From order taking carried by direct channels to a complete online workspace, where every professional client finds their pricing, their quotes, their outstanding balance and their invoices.

View the case study

OFIM

Multi-agency real estate, internationally

International
Business software Applied AI

A real estate platform, from public site to automated listings

From a fast-growing network across three territories to a single digital platform that carries the entire real estate business and multiplies the reach of every listing, with no re-entry.

View the case study

Annealsys

B2B - Semiconductor equipment

International
Bespoke website Lead generation

A bespoke website, from technical catalog to lead generation

From a site already central to the sales relationship to a genuine commercial tool: a catalog detailed to an engineer's standard, enquiries that arrive already qualified, and every visitor pointed to the right contact, anywhere in the world.

View the case study

Cordia (Rexel Group)

Fire safety / E-commerce

International
Applied AI B2B e-commerce

Continuously internationalizing a B2B e-commerce site

From a French-only B2B e-commerce site to an internationalized shop, kept continuously up to date with the support of AI, with no new database to administer, preserved SEO and controlled cost.

View the case study

ALMA

Self-propelled grape harvesters

International
B2B e-commerce Business software

Filtering spare parts by machine serial number

From a rich but demanding parts catalog to a shop that only shows parts compatible with the client's machine, across a worldwide fleet.

View the case study

Francofa-Eurodis (Rexel Group)

B2B distribution / e-commerce

E-commerce PrestaShop

Upgrading a heavily customized platform from PrestaShop 1.6 to 9+

From a proven PrestaShop 1.6 foundation to PrestaShop 9, running on a fully supported version of PHP, with every business customization preserved.

View the case study

Hightekers Group

Freelancing with all the benefits of employment

International
Business software Automation

Complete travel expense management tool

From a critical process at the heart of the business to a structured, traceable business system, manageable at scale.

View the case study

Payboxmail (Verifone Group)

Multichannel remote payment

International
Architecture Robustness

Orchestrating bulk sends, fair and resilient at scale

From a proven background engine to event-driven, prioritized, fair orchestration that absorbs spikes of massive sends without one merchant penalizing another.

View the case study

Hightekers Group

Freelancing with all the benefits of employment

International
Modernization API First

Modernizing the legacy system toward an API-First architecture

From a proven monolithic foundation to a domain-oriented architecture, opened up via API and kept under in-house control, without any service interruption.

View the case study

MCB

Parts & accessories for concrete batching plants

B2B e-commerce Modernization

Turning an end-of-life B2B e-commerce platform into a modern, secure store

A B2B e-commerce platform rethought from the ground up, reliable and well protected, taking over from an end-of-life foundation without losing a single piece of data: a catalog open to search engines, a professional area reserved for approved accounts.

View the case study

Hightekers Group

Freelancing with all the benefits of employment

International
Security Authentication

Integrating two-factor authentication (2FA) via a mobile app

From an already solid platform to a stronger level of access security, simple to activate and backed by a real safety net, right up to the most sensitive accounts.

View the case study

Francofa-Eurodis (Rexel Group)

B2B distribution / e-commerce

Security Authentication

Adjustable multi-factor authentication

From back office access protected by a password to flexible multi-factor authentication, enforceable on everyone, with no external dependency and without ever locking an administrator out.

View the case study

Cordia (Rexel Group)

Fire safety / E-commerce

International
Business software B2B self-service

Self-service B2B media library module

From handing out visuals case by case to a self-service retrieval space, governed by client entitlements and mirroring the catalog.

View the case study

Ammonitia

Rental management & wealth advisory

Business software Modernization

Modernizing the Investors Department's business application

From standalone tools sitting side by side to a shared, centralized, manageable web system, bringing the three business units together around a single repository.

View the case study

CT49

Vehicle inspection centers

Business software Online booking

Online vehicle inspection booking platform, multi-center and multi-actor

From booking appointments by phone to self-service online booking, available around the clock, shared across several centers and open to partner garages.

View the case study

Your teams already know the process

Tell us about the one that costs you the most time today: together we will look at what should stay human, what can be automated, and how to measure the gain before committing.

Review a process with us

See all six offers